Maintenance Assist
Request help coordinating repairs, quote collection, owner approvals, tenant updates and invoice evidence. The owner still approves spend and final decisions.
- Tenant request review
- Trusted tradie first
- Quote and invoice tracking
Optional support services
Use software first. Add practical help only when you need it.
RentalKey support services are designed as owner-controlled add-ons. They must stay transparent, separately priced where required and legally reviewed before commercial rollout.
Inspection Assist
Capture notice/access guidance, preferred inspector details and report summaries for routine, entry or exit inspections.
- Routine, entry and exit support
- External inspector handoff
- Report preview and evidence notes
Viewing and Open Home Assist
Plan viewing/open-home support for owners who need someone to attend a property showing on their behalf.
- Viewing request workflow
- Property access notes
- Outcome record for owner review
Bond Assist
Record bond reference numbers, receipt links and process status. RentalKey does not collect, hold or transfer bond money.
- Bond reference record
- Receipt/document storage
- Money-handling boundary clearly stated
Compliance Assist
Track owner-entered due dates, evidence status and state-based minimum-standard reminders without replacing legal advice.
- State-aware checklist prompts
- Evidence status by property
- Official-source reminders
Listing and screening support
Listing support, applications and screening workflows are approved future scope but need privacy, consent and licensed-provider controls before launch.
- Listing readiness
- Consent-first application tracking
- Owner final decision only
Evidence packs
Reports and evidence packs help owners prepare for accountant, maintenance or tenancy conversations. Professional advice remains external.
- Rent ledger export
- Document index
- Maintenance and expense evidence
Common questions
Does using a support service make RentalKey the property manager?
No. Support services are designed as owner-controlled add-ons. The owner remains responsible for final decisions and approvals.
Can RentalKey arrange inspections or open homes automatically?
No. Inspection and viewing support should be requested by the owner and may require notice, access instructions, service availability and separate operating terms.
Are listing and screening services live now?
Listing and screening workflows are approved scope, but publishing, screening and licensed-provider operations still require privacy, consent and legal review before commercial use.